Shipping

 SHIPPING TO SA ONLY

We are in the beginning stages of our business and as a result, we offer shipping to SA only at the moment. 

LOST/MISSING PACKAGES

Craft Bottle can not be held liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will fully take responsibility for the original order that was made for you at no charge.

SHIPPING TIME

Shipping time varies by location. Our estimates are 3-5 business days after processing the order.

Max delivery time – 10 business days.

TRACKING INFORMATION

You will receive an email with a tracking number once your order is shipped.

MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.

For some shipping companies, it can take 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us immediately.

WILL MY ITEMS BE SENT IN ONE PACKAGE?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.